top of page

Practice Policies & Informed Consent

Confidentiality & Privacy Policy

Your privacy is our priority. In alignment with HIPAA standards, all therapeutic records and communications are kept strictly confidential. We use encrypted, healthcare-grade platforms to ensure your data remains secure. Information is only shared with your explicit written consent, or in rare circumstances where disclosure is required by law to ensure the safety of yourself or others.

Terms of Use & Informed Consent

Therapy is a collaborative partnership aimed at fostering growth and resilience. By engaging in our services, you acknowledge that while psychotherapy offers significant benefits, it also involves processing complex emotions. Please note that the information provided on this website is for educational purposes and is not a substitute for professional clinical diagnosis or treatment.

Telehealth & Electronic Communication

We offer telehealth services to Illinois residents through secure, video-conferencing technology. To maintain your privacy, we recommend attending sessions from a private, quiet space with a stable internet connection. Electronic communication, such as email, should be limited to scheduling and administrative matters; clinical concerns are best addressed during your scheduled secure video sessions.

Terms of Use & Informed Consent

Welcome to New Hope Therapeutic Solutions. Therapy is a collaborative, clinical partnership designed to support your wellbeing through evidence-based practices. By engaging in our services, you acknowledge that participation is entirely voluntary and focused on your personal growth and mental health goals.

Your Rights & Participation
  • Therapy is a voluntary process; you have the right to pause or terminate treatment at any time for any reason.
  • We prioritize a clear, trauma-informed clinical approach where your autonomy and preferences guide the healing process.
  • You are encouraged to ask questions about our methods or your progress at any stage of your care.
  • Effective therapy requires mutual commitment, honesty, and professional boundaries within the digital therapeutic space.
Clinical Scope

Our practice provides remote therapy specifically for Illinois residents. While telehealth offers significant accessibility, it is not a substitute for emergency services. If you require immediate crisis intervention, please utilize the 988 lifeline or local emergency resources as outlined in our emergency protocols.

bottom of page