Frequently Asked Questions
What is your telehealth-only practice?
New Hope Therapeutic Solutions, PLLC is a telehealth-only psychotherapy practice for adults. Sessions are held by secure video. To work together, you need to be physically located in Illinois or Michigan at the time of each session.
Which states do you serve?
Paul Anderson, MSW, LCSW is licensed in Illinois and Michigan. Therapy services are available to adults who are physically located in Illinois or Michigan at the time of the session.
Are you accepting new clients?
Yes, I am currently accepting new adult clients for telehealth sessions in Illinois and Michigan.
Do you take insurance?
Insurance participation is currently in progress with several major health plans. Coverage cannot be guaranteed until enrollment with a specific plan is effective. Please contact New Hope to verify your current options. Private-pay appointments are available while credentialing is completed.
What is the Free 15-Minute Consultation?
The Free 15-Minute Consultation is a brief phone or video call to see whether we are a good fit to work together. It is not a therapy session and does not establish an ongoing therapeutic relationship. We will talk about what you are looking for, what I offer, and possible next steps.
What happens after I complete the intake forms?
After you complete the intake forms, I review your information and confirm whether my services are a good fit for your needs. If so, we will schedule your first full session and go over any remaining questions about telehealth, fees, and policies.
What if I am in crisis?
If you are in a mental health crisis or having thoughts of harming yourself or others, please call 988 (Suicide & Crisis Lifeline) or 911, or go to your nearest emergency room. Online therapy with New Hope Therapeutic Solutions, PLLC is not a crisis service.